Home/By Industry/AI in Marketing: Adoption Overview
By Industry

AI in Marketing: Adoption Overview

AI has gone from experimental to operational in marketing faster than almost any other business function. By early 2026, roughly 87% of marketers reported using generative AI in at least one recurring workflow — up from 51% just two years earlier — and marketing has overtaken every other department as the most common place organizations deploy AI. This page gives the high-level view: how fast adoption climbed, which marketing functions use AI most (content leads, with email, ads, and social close behind), what returns marketers report, and how adoption varies by region. It is the umbrella for our deeper dives into content, performance, email, and social marketing.

4 visualizations 5 sources Last updated June 2026 Free to embed
Loading chart...
Loading chart...
Chart 1 · The adoption curve

Marketer AI adoption, 2024–2026

Marketers using generative AI in at least one workflow

Loading chart...
Source: Salesforce State of Marketing 2026: share of marketers using generative AI in at least one recurring workflow — 51% (2024) → 76% (2025) → 87% (2026). Other surveys (Jasper 91%, HubSpot 88%) land slightly higher depending on sample and question wording.
Chart 2 · Where AI is used

AI adoption by marketing function

AI adoption by marketing function

Loading chart...
Source: SurveyMonkey / HubSpot AI Trends 2026 and McKinsey Global AI Survey. Share of marketers applying AI within each function. Content creation leads; paid/performance and social follow. Figures approximate and blended across surveys.
Chart 3 · Return on use

Average ROI multiple by AI application

Average reported ROI multiple by application

Loading chart...
Source: McKinsey Global AI Survey (via Digital Applied): average reported ROI multiple — content drafting 3.2x, personalization 2.7x, audience research 2.4x, ad copy 2.3x. Self-reported returns; treat as directional.
Chart 4 · Adoption by region

Marketer AI adoption by region, 2026

Marketer AI adoption by region (2026)

Loading chart...
Source: HubSpot AI Trends 2026 global survey: North America 91%, Western Europe 88%, Asia-Pacific 84%, Latin America 79%, Middle East & Africa 71%. Asia-Pacific is the fastest-growing region year-over-year.

About this data

This page compiles published survey data on AI adoption across marketing, drawing on the major 2026 marketing-AI studies: Salesforce State of Marketing, HubSpot AI Trends, McKinsey's Global AI Survey, Jasper's State of AI in Marketing, and Gartner's CMO Spend Survey.

The AI Behavior Index is the research arm of OneChat AI, an integrated multi-model AI platform. We compile and analyze data from primary research sources to make AI adoption and market trends more accessible to journalists, researchers, and decision-makers.

Why adoption figures range from 87% to 91%: these are survey results, and different studies sample different marketer populations and word the question differently (“use AI at all” vs. “use generative AI in a recurring workflow” vs. “use AI daily”). We anchor the headline on Salesforce's 87% (recurring-workflow definition) and note the range. None of these are a census; they are large industry surveys with sampling error.

Methodology notes: each chart cites its primary source. Adoption-by-function and ROI-by-application figures are blended across surveys and self-reported by respondents, so they are best read as directional rather than precise. The 2024–2026 trend line uses the three disclosed annual Salesforce anchors. Regional figures are from a single HubSpot global survey and reflect that survey's panel.

Sources used on this page:

Corrections or suggestions: research@aibehaviorindex.org

For Journalists & Researchers

Use this data in your work.

Every statistic, chart, and graphic in this index is free to use and cite, with full source attribution. Can’t easily find what you need? Use our search bar to search by keyword, topic, or category.

✉️
Talk to our research team
Need a specific cut of data, an interview, or a quote? Email us — we typically respond within one business day.
research@aibehaviorindex.org →

How the data works

Every statistic shown is sourced from a publicly available study, survey, or report. We aggregate, organize, and contextualize this data — but the underlying research is conducted by the cited sources. Click any source link to access the original methodology. If you run into any issues or have a study to suggest, contact us at research@aibehaviorindex.org.